Archive for May, 2013

Ecola State Park

I am getting really excited, it is almost June – I will be moving to Ecola. My heart absolutely sings every single day at Ecola. I wake up to find this big fellow in my backyard, the Pacific in the background crashing on the rocks.
I set up a bird scope on the main deck and show visitors the thousands of Common Murres on the big rocks, watching their faces as the birds come into focus, and for the first time they see colonies of seabirds nesting.

We walk the road from Ecola Point to Indian Beach, a 3 mile aerobic exercise through old growth forest ending at one of the most beautiful beaches in Oregon. Tide pools filled with starfish and mussels and a beach with razor clams waiting to be dug for dinner. Edgar just loves the beach and is free to run and sniff, Oregon allows dogs on their beaches, unleashed, under voice control. Sometimes we find the beach unoccupied, ours alone to explore…. nirvana.
This year I am planning on taking photos of the big bull Roosevelt Elk that comes into my yard and document his growing antlers in pictures. It is my hope to catch some photos of the calfs as they grow through the summer, the mom elk cows keep them well hidden most of the time.

I am also within walking distance, 3 mile round trip, to Cannon Beach and Pizza a fetta. They sell some of the best pizza on earth, by the slice, a favorite destination. The ice cream shop across the street is a temptation but 3 miles = 1 slice of pizza or 1 ice cream – not both 😦

I just love living on wheels. I can’t imagine being cemented again to a foundation. I also love being an Oregon Park Host, living a life of giving as a volunteer, making the experience of Oregon State Parks the best ever for each and every visitor.

You do indeed reap what you sow… sow happiness and joy and it comes back in multitudes. It is a gorgeous day here, me and Edgar are heading for the bike path for a walk through the shore pines to Nehalem Bay.

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The Complaint Book

As I sat here this morning in my RV watching the hummingbirds six inches out my window, the sun shining, Edgar sleeping, I thought about my “old life”.

I kept a journal called the “Complaint Book”. The two things I did every morning were check my sales numbers from the day before and deal with Customer Complaints. I kept it separate from all my other paperwork and never carried it into a customer’s office, any meeting, it was a handwritten, stand alone, one of a kind living journal for my eyes only.

I believe complaints are the most important factor to happiness for yourself and a happy customer. You know a complaint… any sentence that starts with “This sucks” or your version thereof. Complaints are sacred in sales and life, writing them down gives you a good indicator of how your life, or sales, are going.

Along with customer complaints, I would write down my own daily complaints. When I found myself complaining enough about one certain thing – it was time for a change. If there were enough complaints to fill a book, you really got to look at your life…..

Customer complaints were usually easy to rectify. Some took a good explanation of the realities of supply and demand especially when a customer wanted a small supply of a paper that needed to be ordered by the big expensive case 🙂  I used to order in sample sheets for customers if they needed to do an order of business cards on a specialty sheet – I still hate business cards from a printers and paper suppliers point of view.

So this morning I thought about cleaning out my locker and finding the “Complaint Book” among my stored belongings. I left it at home when I started my journey, it was shredded, along with my other paperwork from xpedx and Clean Copy when the locker was emptied and I moved my entire life into the RV.

I no longer need a “Complaint Book”, I transformed my life into one where each day alive is certainly a good day on earth. Time to wake up Edgar, we are walking to Manzanita – about a 4 mile round trip, to drop off some mail at the post office and grab a nice coffee.

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